You may pay by cash when you board the bus and bus fare will be charged based on latest boarding point.
i.e.: First tap at JB CIQ successful, second tap at Woodlands checkpoint (to Queen Street) failed, customer need to pay by cash SGD3.30 (Woodlands checkpoint - Queen Street)
Rebates are based on the amount of travel credits deducted from the card on a monthly basis. By using the card on more bus rides, the deducted value will increase. The accumulated deduction of travel credits will determine the amount of rebate earned. (More Details)
Go to any ManjaLink Self-service machine and tap your rebate into your card. You can also top-up your TCr balance after the 15th of each month and get the rebate credited into your ManjaLink Card. The amount of rebate is updated and issued on the 15th of every month. (More Details)
Yes, you can. However, you must be a registered user. Submit your ManjaLink Card for refund by completing a refund application form to all ManjaLink Counters. Please submit the card together with the refund application. Remaining TCr value in your card will be returned to you. A non-refundable handling fee of RM10 is also required. Terms and conditions apply.
Yes. You should tap again when you board the replacement bus. This is to ensure you have paid your previous ride. The system will detect that you have already paid for your trip, and you will not be deducted again. The screen panel will show “Free Ride” when tapped again.
No tapping is required when alighting the bus at checkpoints; but, you have to tap the card when you board the bus again. No fee is charged if you have already paid before stopping at the checkpoint. A "tap on and tap off" system will be launched in the future.
Not at all; because both deductions in SGD and top-ups in SGD are ultimately converted back to Travel Credits at the same exchange rate, the difference between topping up in Ringgit and SGD is very marginal. Exchange rate is updated every month and you will be notified through email. Terms and conditions apply.
Yes, it does. Every ManjaLink card is active for 6 months after the last top up. Upon expiry, users can choose to keep the cards active without engaging in any transaction for an additional 6 months if they tap their cards at any of our ManjaLink Self-service machine. After the 12th month, cards must be topped up to remain active.